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Important Notice: Please expect delays in order processing and deliveries due to nationwide community quarantine conditions. Thank you for your understanding.

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RETURN TO US FOR FREE

Enjoy Free Returns using our easy returns process.

To return a product login to your account or if you do not have an account use the link in your order confirmation email and follow the easy steps.

We accept returns 14 days from receipt of your order, purchased at the Lacoste online shop.
WE KEEP YOUR DETAILS SAFE

All payment information is protected by secure connection to ensure your card data cannot be used by anyone else.

The following payment methods are available at the Lacoste online shop:
VISA, MASTERCARD, AMERICAN EXPRESS AND PAYPAL
FREE STANDARD DELIVERY

Enjoy FREE Standard Delivery on all orders.
Orders take up to 3-4 days to be delivered between Monday to Saturday.

ENJOY EXPRESS DELIVERY
Orders via Express Delivery take up to 1-2 days to be delivered by DHL between Monday to Friday.
Express Delivery costs £9.95 or FREE on orders over £180.
WE ARE HERE TO HELP

Our customer service team are here to help you.
Contact us from Monday to Friday from 8am to 6pm and on Saturdays from 9am to 5pm.
On December 24th and 31st, we will exceptionally close the lines at 3 pm and our service will be closed on December 25th and January 1st. We thank you for your understanding.

Phone us : 0196 231 2803
Contact us : Click here

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About Lacoste

Le Club Lacoste
The Lacoste Group
People
Products
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Brand Protection

Terms & Conditions

FAQs

HELP & CONTACTS

+632 8830 5000

custserv@lacoste.com.ph

Categories

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Help & Contacts

By phone

+632 8830 5000*

Contact our customer service team Mondays to Sundays from 0900 to 1800. Services will be closed during holidays. Thank you for understanding.

*Local costs apply depending on your phone provider.

By Email

custserv@lacoste.com.ph

FAQ

Contact our customer service team Mondays to Sundays from 0900 to 1800. Services will be closed during holidays. Thank you for understanding

*Local costs apply depending on your phone provider.

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RETURN TO US FOR FREE

We want you to be happy with your purchase. Should in any case you don’t find the product you ordered as specified on your purchase (either we delivered a wrong item or if the product quality is not up to par), we will gladly shoulder the costs of shipping the product back to us and sending you the replacement.

You have 30 days from receipt of your order to return a product purchased from the Lacoste online shop.

WE KEEP YOUR DETAILS SAFE

All payment information will be SSL coded for transmission to protect your card data and to ensure that it cannot be used by anyone else.

FREE DELIVERY OVER P5,000

We provide free delivery on orders worth at least P5,000.

Standard delivery times:
3-5 working days for Metro Manila deliveries
5-10 working days for provincial deliveries

WE ARE HERE TO HELP

Contact our customer service team Monday to Friday from 0900 to 1800. Services will be closed during holidays. Thank you for your understanding.

Phone us : +632 830 5000 *
Contact us : Click here

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